Pennzoil 10 Minute Oil Change
Full information about company Establishment and car repair "Pennzoil 10 Minute Oil Change" at 368 Baldwin Street, Jenison, Georgetown Township, MI 49428. You may find here reviews, address, phone number, website, work hours and etc.
Contacts
Address:
368 Baldwin Street, Jenison, Georgetown Township, MI 49428
Get directions
Phone number:
+1 616-667-1161
Categories:
Establishment Car repair
Reviews about Pennzoil 10 Minute Oil Change
- Laura Urzola RivasMay, 24 2018★ ☆ ☆ ☆ ☆Incomplete work and very unprofessional customer service! I was having some issues with my car, so I took it to the mechanic (which is then when I realized that when I had originally taken it to get my oil change that they had forgotten to put the seal on the cap). My mechanic fixed it for me and had to add additional oil and put a new seal because my car was leaking oil. When I called Penzoil to let them know of the mistake and that I'd like a refund, the guy on the phone, literally started yelling at me saying I should have brought it there in the first place (I was not aware that I had a problem in the first - it's hard to take your car to get fixed for something you didn't know it was happening). I had to tell the person on the phone to not raise his voice when talking to me and to stop yelling at me several times. Overall, the person on the phone handling my complaint was VERY unprofessional. I would not recommend this Penzoil to any of my friends....it may be 10 minutes, but the quality of service, and their customer service when dealing with complaints is unacceptable.
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Weather in Georgetown Township, MI
Apr, 28 2024 03:00am | 22 ℃ |
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